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FAQ | Mobialarms


Who do you sell to on the mobialarms website?
We sell exclusively to retailers,institutions and specialised companies. We do not sell to privates.

What should I do if I don’t know what to choose?
We suggest that you contact us  so that our experts can help you choose the right solution according to your needs.

How quick do you deliver?
This depends on the quantity of the products and the model that you order. However, our company always ensures availability of our products, the expected delivery time is within 2 days from the day we receive your order. In the event of multiple orders or high quantities ordered the delivery can then take up to 15 working days.

How do i pay?
We accept : Credit card,Paypal and Bank Transfer

What is the delivery fee?

Delivery fee can vary depending on the weight, size, the product ordered and where it needs to be delivered. Italy has a minimum fee of €20.00 for insured express delivery ( this also applies to islands )

Is the VAT included in the price?
No. The prices that you see on the website do not include VAT. This however does not apply to overseas countries.

What is your return policy?
You can return your product within 10 days from the day of receipt of the merchandise. Should the package be damaged, you can return your package only if it has been accepted as unchecked.

We offer 12 months warranty from the date of purchase.